Shipping policy

Where we ship

HydroBarrier ships to the United Kingdom, Germany, Ireland, the United Arab Emirates and Canada.

Processing time

Orders are processed within 1–2 business days before they ship.

Delivery times

Orders arrive within 5–8 business days, depending on the destination. Processing time is additional to this.

Shipping costs

• Orders of $75 or more: free shipping.
• Orders below $75: a flat rate of $9.95.

Thresholds and rates are charged in your local currency at the equivalent amount.

Order tracking

You receive a tracking number as soon as your order ships.

Customs and import duties

Because we ship internationally, orders may be subject to customs duties, import taxes or handling fees charged by your own country on delivery. These are the responsibility of the customer unless stated otherwise at checkout.

Delays

Delivery can occasionally be delayed by customs processing or carrier disruption outside our control. We keep you informed when that happens.

Contact

Any question about a shipment goes through our contact page.